The LCCM Standard of Quality
LCCM’s mission is to provide exceptional social media management, innovative graphic design and visionary branding to our clients. Exceptional, innovative and visionary are big words, and we chose them on …
OLIVIA PLEW
CO-FOUNDER & DIRECTOR OF DIGITAL MARKETING
Olivia’s experience in journalism and marketing combined with her heart for small businesses makes her an unstoppable force, leading the LCCM team with passion and dedication. When she’s not busting her butt for the biz, she’s out and about with her corgis, golfing with her husband or playing pickleball.
SARAH ALLEN
CO-FOUNDER & DIRECTOR OF Design
Sarah is LCCM’s OG designer and brand manager, making sure the biz always looks it’s best. She’s obsessed with fonts, page layout and her Pantone color book. These days you can find her chasing her toddler around, camping or tromping through woods with her husband and two dogs.
DARLENE PLEW
Billing & Finance
Darlene’s favorite thing in the world is being a mom to her two beautiful daughters. She has 30+ years of experience in the finance world, from Boise to Los Angeles to Chelan. When she’s not crunching numbers for LCCM, she’s traveling the world with her husband and picking up a new hobby!
KAT HETTERSCHEIDT
Graphic design
Kaitlin (AKA Kat) hails from Ohio and is based out of wherever her RV is at the time. Her extensive experience in the journalism industry as well as her top notch illustration, design and video skills make her an invaluable asset to the team. She enjoys shredding bowls in her skates and snuggling with her kitty, Lima Bean.
HAILEY KEY
DIGITAL MARKETING
Hailey was born and raised in the Lake Chelan Valley. She is passionate about graphic design, social media, and web development. In her free time she loves running her family business (Bounce Lake Chelan) with her husband, Austin and daughter, Lyla Mae. She also enjoys bass fishing and golfing with her husband.
MAYA TORRES
SOCIAL MEDIA manager
Hailing all the way from Boston, Maya brings the fun, laughter and positivity to our team. Specializing in social media and communications, she creates dynamite content as well as innovative ideas (thanks to her Gen Z upbringing.) When she’s not managing the social team, she enjoys pool days, hiking and hunting down the world’s best margarita.
DAICY LEYVA SANCHEZ
social media & communications
Daicy was born and raised in Lake Chelan and graduated from Seattle Pacific University with her Bachelor’s degree in Business administration with a focus in Marketing and Spanish Studies. She enjoys all seasons of Lake Chelan and exploring new areas to go on walks with her beloved Frenchie, Loui.
ERIN MCCARDLE
BUSINESS MANAGER
After 13 years at Microsoft, another 15 years running her own business and 4 years as the Executive Director for the local Main Street program; you could say helping businesses succeed is a passion for Erin. Located in Chelan, Erin’s world revolves around her family, being outdoors, and getting involved in her local community.
MANDY ROBISON
SALES
Mandy was born and raised on her family’s orchard in Chelan and graduated from Chelan High School with Olivia in 2012 (go Goats!) Her background in B2B sales elevates our agency’s growth and expands our client list from the Pacific Northwest and beyond. In her free time, she enjoys mountain biking, paragliding and never slowing down.
